“I have never been able to achieve a successful exchange using my exchange company

“Timeshares are easy to buy, they are not so easy to sell. Timeshares are worthless.”

“I never realised when I signed that it was for perpetuity – forever. If I die the liability goes to my estate. There is no exit policy.

“We paid £5,000 for our timeshare and the finance company has been charging an exorbitant rate of interest, plus the loan is secured on our house, so I really need to get this sorted.”

Welcome to International Timeshare Refund Action Limited

In the beginning ITRA was formed as the International Timeshare Resale Association Limited to head a self-regulatory body for the timeshare resale industry.

With the demise of the property market, the timeshare resale market also suffered to an even greater degree.

It was recognised that timeshare could no longer be resold and the increase in annual maintenance fees turned the timeshare asset into a liability. At this point the company’s name was changed to International Timeshare Refund Action.

ITRA has been at the forefront in seeking retribution from mis-sold timeshares, breach of contractual obligations and a failure of timeshare owners to obtain the promised exchanges which encouraged them to purchase timeshare in the first instance.



It has come to our attention that bogus companies, claiming to be affiliated to ITRA, are fraudulently taking payments from our clients. The latest companies reported to us are called Carlton Associates, Vale Finance and Commercial Services Ltd who request that funds are paid into bank accounts which are held in personal names.

Should you have any concerns about any of the above, please do not hesitate to contact us on 0845 095 1440